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Comparison · updated 14 Nov 2026

Two ways to combine orders on Shopify

When a customer orders twice before you ship, apps solve it in one of two ways: create a new merged order, or keep the original orders and ship them together under one tracking number. Here's how the approaches differ, and what each app's listing says.

The two approaches

Approach A

Create a new merged order

The items from several orders are copied into one new order that you ship. Examples: Mergify, Triom, MergeIt, Rocketly, Voodux.

#1041+#1042→New merged order
Originals: archive, fulfill, tag or leave

Approach B

Keep the originals, share one tracking number

Also called coordinated fulfillment: the original orders ship in one parcel and each is fulfilled with the same tracking. Examples: Kombi, Ship Together, Shipjoin, FP1 Merge Orders.

#1041+#1042→1 label
#1041 fulfilled#1042 fulfilledsame tracking

The trade-offs

General differences between the two approaches. Individual apps handle the details in their own way.

Based on how each approach works in general; check an app's own listing for its specifics.
 A · New merged orderB · Original orders
The original ordersStay behind alongside the new order; you decide whether to archive, fulfill, tag or leave themAre the orders that ship; each is fulfilled with the shared tracking
Channel orders (e.g. Facebook, Instagram)The channel only knows the originals, so how they're closed mattersThe originals are fulfilled with tracking, as the channel expects
InventoryDepends on how the originals and the new order are handledUnchanged — items are only committed on the original orders
Reports & order countAn extra order exists; reports depend on how originals are closedUnchanged — no extra order
UndoUsually removes the merged orderUsually releases a hold before shipping
One document with all itemsYes — useful for some packing and 3PL workflowsNo — you pack from several orders

With merged-order apps, merchants report in public App Store reviews issues such as leftover originals left unfulfilled, inventory held as "Committed", and channel orders cancelled or refunded. Read the public reviews ↗ Experiences vary from store to store.

Approach B

Apps that keep the original orders

Facts below come only from each app's Shopify App Store listing, as listed on 14 Nov 2026. Kombi's column describes our own app, which isn't listed yet. On that date every other app here had 0 reviews, so there's nothing to rank — listed alphabetically after Kombi.

Apps that keep the original orders, compared from their App Store listings
 KombiFP1 Merge OrdersMergeGuardShip TogetherShipjoin
LaunchedNot listed yet18 Aug 202622 Jul 20264 Nov 202616 Oct 2026
Creates a new order?NoNo — orders stay separateNot stated on listingNo new ordersNo — never merges orders
Holds orders before shipping?Yes, on mergeNot stated on listingNot stated on listingYes — later orders go on holdYes — newer orders put on hold
How tracking reaches the other ordersAutomatic on fulfillment, copied from your labelTyped once — "add tracking once and fulfill every original order"Not stated on listing (ships duplicates together under one tracking number)Confirm step — you confirm it was packed together; the others are marked fulfilled with its trackingAutomatic on fulfillment of the first order
Refunds or cancels?Never (also never edits)Not stated on listingCan refund duplicated shipping, and cancel an accidental re-order with a full refundNot stated on listing ("no new orders, no changed amounts")Never merges, edits or cancels orders
GroupingReview & merge; auto-merge on UnlimitedManual review, or automatic grouping of exact matchesNot stated on listingAutomatic merging on StandardNot stated on listing
UndoOne click, before shippingNot stated on listingNot stated on listingBefore you confirmNot stated on listing
Audit logYes, append-onlyNot stated on listingNot stated on listingNot stated on listingNot stated on listing
Pricing (USD / month)Free: 5 merges/month
Unlimited: $14.99
14-day trial
Free: 10 merged shipments (total)
Unlimited: $7.99
Free
Pro: $19.99
Scale: $89.99
Free: 5 merges/month
Standard: $9.99, unlimited
14-day trial
Free: 20 groups/month
$4.99 / 100 · $9.99 / 500
$19.99 unlimited
7-day trial
App Store reviewsNot listed yet0000

"Not stated on listing" means the app's listing doesn't say — not that the feature is missing. Sources: FP1 Merge Orders, MergeGuard, Ship Together, Shipjoin, all as listed on the Shopify App Store on 14 Nov 2026.

Approach A

Apps that create a new merged order

Mergify, Triom, MergeIt, Rocketly and Voodux are examples of this approach. We describe only Mergify in detail; facts below are from mergify.app, its pricing page and App Store listing, as of 14 Nov 2026.

Mergify: how it works

  • Creates a new merged order containing the items.
  • Merged orders are created in test mode by default.
  • Undo deletes the merged order.
  • Originals: you decide — archive, fulfill, tag or leave them.
  • 4.5★ from 65 reviews on the Shopify App Store.
Mergify plans, as listed on mergify.app/pricing on 14 Nov 2026.
Mergify planPriceMerges
Starter$05 total, then $0.50 each
Basic$9.9935, then $0.30 each
Advanced Auto-merge$29.99150, then $0.20 each
Professional$49.99350, then $0.15 each

Read the detailed Kombi vs Mergify comparison →

Common questions

Which approach is better?

Neither is right for every store. A new merged order gives you one document with all items, which some packing and 3PL workflows expect. Keeping the original orders means nothing to clean up afterwards and reports, inventory and channel orders stay as they were. Pick the one that matches how you fulfill.

Why are there no ratings in the table?

On 14 Nov 2026 each of the coordinated-fulfillment apps listed here had 0 reviews on the Shopify App Store, and Kombi isn't listed yet. We don't rank them.

Where does this information come from?

From each app's own Shopify App Store listing (and, for Mergify, its website), as listed on 14 Nov 2026. Where a listing doesn't say something, the table says "not stated on listing". Listings change — tell us if something is out of date.

Sources & fairness

All app information as listed on 14 Nov 2026. We make Kombi, so we're not neutral — we've tried to describe every app only by what its own listing says, without ranking. All product names and trademarks belong to their respective owners; mention doesn't imply endorsement. Tell us if something is out of date.

Keep your original orders.

Kombi holds them, ships them together and copies the tracking automatically. 5 free merges every month.

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