Approach A
Create a new merged order
The items from several orders are copied into one new order that you ship. Examples: Mergify, Triom, MergeIt, Rocketly, Voodux.
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Comparison · updated 14 Nov 2026
When a customer orders twice before you ship, apps solve it in one of two ways: create a new merged order, or keep the original orders and ship them together under one tracking number. Here's how the approaches differ, and what each app's listing says.
Approach A
The items from several orders are copied into one new order that you ship. Examples: Mergify, Triom, MergeIt, Rocketly, Voodux.
Approach B
Also called coordinated fulfillment: the original orders ship in one parcel and each is fulfilled with the same tracking. Examples: Kombi, Ship Together, Shipjoin, FP1 Merge Orders.
General differences between the two approaches. Individual apps handle the details in their own way.
| A · New merged order | B · Original orders | |
|---|---|---|
| The original orders | Stay behind alongside the new order; you decide whether to archive, fulfill, tag or leave them | Are the orders that ship; each is fulfilled with the shared tracking |
| Channel orders (e.g. Facebook, Instagram) | The channel only knows the originals, so how they're closed matters | The originals are fulfilled with tracking, as the channel expects |
| Inventory | Depends on how the originals and the new order are handled | Unchanged — items are only committed on the original orders |
| Reports & order count | An extra order exists; reports depend on how originals are closed | Unchanged — no extra order |
| Undo | Usually removes the merged order | Usually releases a hold before shipping |
| One document with all items | Yes — useful for some packing and 3PL workflows | No — you pack from several orders |
With merged-order apps, merchants report in public App Store reviews issues such as leftover originals left unfulfilled, inventory held as "Committed", and channel orders cancelled or refunded. Read the public reviews ↗ Experiences vary from store to store.
Approach B
Facts below come only from each app's Shopify App Store listing, as listed on 14 Nov 2026. Kombi's column describes our own app, which isn't listed yet. On that date every other app here had 0 reviews, so there's nothing to rank — listed alphabetically after Kombi.
| Kombi | FP1 Merge Orders | MergeGuard | Ship Together | Shipjoin | |
|---|---|---|---|---|---|
| Launched | Not listed yet | 18 Aug 2026 | 22 Jul 2026 | 4 Nov 2026 | 16 Oct 2026 |
| Creates a new order? | No | No — orders stay separate | Not stated on listing | No new orders | No — never merges orders |
| Holds orders before shipping? | Yes, on merge | Not stated on listing | Not stated on listing | Yes — later orders go on hold | Yes — newer orders put on hold |
| How tracking reaches the other orders | Automatic on fulfillment, copied from your label | Typed once — "add tracking once and fulfill every original order" | Not stated on listing (ships duplicates together under one tracking number) | Confirm step — you confirm it was packed together; the others are marked fulfilled with its tracking | Automatic on fulfillment of the first order |
| Refunds or cancels? | Never (also never edits) | Not stated on listing | Can refund duplicated shipping, and cancel an accidental re-order with a full refund | Not stated on listing ("no new orders, no changed amounts") | Never merges, edits or cancels orders |
| Grouping | Review & merge; auto-merge on Unlimited | Manual review, or automatic grouping of exact matches | Not stated on listing | Automatic merging on Standard | Not stated on listing |
| Undo | One click, before shipping | Not stated on listing | Not stated on listing | Before you confirm | Not stated on listing |
| Audit log | Yes, append-only | Not stated on listing | Not stated on listing | Not stated on listing | Not stated on listing |
| Pricing (USD / month) | Free: 5 merges/month Unlimited: $14.99 14-day trial | Free: 10 merged shipments (total) Unlimited: $7.99 | Free Pro: $19.99 Scale: $89.99 | Free: 5 merges/month Standard: $9.99, unlimited 14-day trial | Free: 20 groups/month $4.99 / 100 · $9.99 / 500 $19.99 unlimited 7-day trial |
| App Store reviews | Not listed yet | 0 | 0 | 0 | 0 |
"Not stated on listing" means the app's listing doesn't say — not that the feature is missing. Sources: FP1 Merge Orders, MergeGuard, Ship Together, Shipjoin, all as listed on the Shopify App Store on 14 Nov 2026.
Approach A
Mergify, Triom, MergeIt, Rocketly and Voodux are examples of this approach. We describe only Mergify in detail; facts below are from mergify.app, its pricing page and App Store listing, as of 14 Nov 2026.
| Mergify plan | Price | Merges |
|---|---|---|
| Starter | $0 | 5 total, then $0.50 each |
| Basic | $9.99 | 35, then $0.30 each |
| Advanced Auto-merge | $29.99 | 150, then $0.20 each |
| Professional | $49.99 | 350, then $0.15 each |
Neither is right for every store. A new merged order gives you one document with all items, which some packing and 3PL workflows expect. Keeping the original orders means nothing to clean up afterwards and reports, inventory and channel orders stay as they were. Pick the one that matches how you fulfill.
On 14 Nov 2026 each of the coordinated-fulfillment apps listed here had 0 reviews on the Shopify App Store, and Kombi isn't listed yet. We don't rank them.
From each app's own Shopify App Store listing (and, for Mergify, its website), as listed on 14 Nov 2026. Where a listing doesn't say something, the table says "not stated on listing". Listings change — tell us if something is out of date.
All app information as listed on 14 Nov 2026. We make Kombi, so we're not neutral — we've tried to describe every app only by what its own listing says, without ranking. All product names and trademarks belong to their respective owners; mention doesn't imply endorsement. Tell us if something is out of date.
Kombi holds them, ships them together and copies the tracking automatically. 5 free merges every month.
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